Privacy Notice
In compliance with the requirements of the Data Privacy Act and its Implementing Rules and Regulations, we would like to inform you about how we handle and protect the data you provide during your transactions with Guevent Insurance Broker Corp. These data, which include your personal or sensitive personal information, may be collected, processed, stored, updated, or disclosed by Guevent Insurance Broker Corp for the following purposes:
1. for legitimate purposes,
2. To implement transactions which you request, allow, or authorize,
3. To offer and provide new or related products and services of Guevent Insurance Broker Corp, its agents, or third parties,
4. To comply with Guevent Insurance Broker Corp internal policies and its reporting obligations to governmental authorities under applicable laws.
Guevent Insurance Broker Corp also process your past, current, and future transactions to provide you with future incentives (such as loyalty programs, pre-qualification to new products or services, and the like) as part of our aim to ensure customer satisfaction.
Your personal information may also be shared with Guevent Insurance Broker Corp, its subsidiaries, affiliates, agents, representatives, or third-party service providers. By availing of Guevent Insurance Broker Corp products and services, you hereby grant your express and continuing consent to allow the aforementioned groups to process your personal information and use it as necessary.
1.Types of Personal Data We Collect
We collect the following types of personal data when you avail of our products or services and over the course of our relationship:
- Identification Information: Name, age date and place of birth, citizenship, signature profession/occupation, corporate or organizational documents, Tax Identification Number (TIN), and licenses and permits to conduct business.
- Contact Information: Email address, personal and office phone numbers, and mobile phone number.
- Any Other Personal Data: Required under law, administrative and regulatory bodies, or court order, or necessary for providing our products and services.
- Technical Information: Internet protocol (IP) address, browser type, operating system, and average time spent on a website.
2. How We Collect Your Personal Data
We collect your personal data through the following:
- Forms, surveys, and other documents that you complete, sign, and/or submit.
- Analysis of your payments and other transactions with us.
- Communications such as emails, phone calls, letters, and other forms.
- Authorized persons, institutions, and organizations (such as credit bureaus and fraud prevention agencies).
- Our website, online platforms, and mobile banking facilities.
- Social media sites, news, publications, and other available sources.
- Visits to any of our branches and offices.
3.How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide the products and/or services that you availed of.
- To execute instructions and requests related to your account.
- To comply with legal requirements, BSP regulations (e.g., customer identification or KYC), or other regulatory bodies or court orders.
- To communicate with you concerning your account.
- For marketing and promotional purposes, if you have opted in to receive such materials.
- To fulfill our contractual obligations to you.
4. With Whom We Share Your Personal Data
In connection with the above purposes, we may share your personal information with the following:
- Accredited service providers, agents, and third parties bound by confidentiality agreements.
- Legal counsels, internal and external auditors, and advisors bound by confidentiality obligations.
- Credit information bureaus, financial institutions, and other entities as allowed or required by Insurance Commission.
- Third parties pursuant to court orders or regulatory bodies.
5. How Long We Retain Your Personal Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or for the establishment, exercise, or defense of legal claims, or for legitimate business purposes, in accordance with applicable laws, regulations, and our policies and procedures. After the retention period, we securely delete or anonymize your personal data.
6. How We Protect Your Personal Data
We employ reasonable and appropriate organizational, physical, and technical security measures to ensure the availability, integrity, and confidentiality of your personal data. Only authorized personnel have access to your personal data. When sharing your personal data with service providers and other third parties, we ensure the arrangement is protected by confidentiality clauses.
Your Rights and Choices
Should you wish to access, update, or correct certain personal information, or withdraw consent to the use of any of your information as set out in this notice, you may communicate with us through dpo@gibco.com.ph. We will promptly respond to your requests in accordance with the Data Privacy Act of 2012 and our internal policies.
Changes to This Privacy Notice
Guevent Insurance Broker Corp may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or other appropriate channels.
Thank you for your continued trust and patronage.